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PAPA Risolto
- Personalised communication and follow-up
- Activation, not stigmatisation
- Preventive, not curative
- Attention for e-inclusion
Risolto and Vlaio are putting their shoulders to the wheel in PAPA Risolto, through which local governments, schools, childcare, care and aid organisations are joining hands for a fairer, more empathetic and efficient succession policy.We are shifting the focus from curative action to preventive counselling.
Based on communication and payment behaviour, we create hyper-personalised follow-up and guidance citizens. We combine the strengths of Risolto: automated action based on insight, with the strengths of local governments: broad knowledge and experience in proprietary processes.
In this way, we activate citizens and prevent vulnerable families from sliding further towards poverty.
More than Belgians are at risk of poverty or social exclusion.
Source: Statbel, the 8th of febuary 2024
Objectives.
- A/B testing for optimised and personalised communications.
- More payment convenience & low-threshold solutions (including payment plans) for citizens.
- Communications clearly bundled across different entities.
- Avoidance of debt (collection, bailiff, lawyer & legal proceedings).
- Time savings for the finance team.
- Better guidance of citizens towards support.
A strong network generates impact.
Together with local councils, schools, childcare, care and aid organisations, we bring about change.
About Risolto
Risolto strives to develop innovative software applications that are not only functional but also have a positive impact on people. Risolto Platform is the central player in this, supported by complementary services.
We believe that technology, combined with experience and human interaction, can improve the quality of life.
Risolto strives to develop innovative software applications that are not only functional but also have a positive impact on people. Risolto Platform is the central player in this, supported by complementary services.
We believe that technology, combined with experience and human interaction, can improve the quality of life.