Time gain
How does Risolto Platform takes care of Time Gain?
Discover how Risolto creates Time Gain: not only for both you and your financial team, but also for your clients! We also discuss some terminology such as DSO & Ageing Balance.
For your clients
We focus on a digital first approachwhich means we try to contact your clients first of all via a digital communication channel. This creates time gain, because of the shorter communication route. Your client is also offered several options to make the payment of invoices easier, quicker and on time. te laten verlopen.
How do we do this? We offer several options such as domicile payments, digital payment plans & payment promises, as well as 1 click pay links. Our communications are effective & efficient.We select for each clients the communication channels we know will have the biggest impact. This allows us to shorten the payment process and improves the ageing balance.
Ageing balance?
The ageing balance expresses the age of invoices on the moment of payment. The ageing balance gives you an idea about the efficiency of your invoice system. Risolto supports and assists you to shorten the ageing balance which creates time gain. In the Risolto Platform, the ageing balance can be viewed on the level of your company and on the level of each individual client. So you'll always keep an overview of the ageing balance raadplegen.
DSO?
DSO stands for Days Sales Outstanding and expresses the average amount of days it takes to get an invoice paid. It quite literally expresses the amount of daysit takes to receive payment for a performed service or delivered product. The lower the DSO, the better.
For your (financial) team
We support your team with three important features.
Risolto implements intelligent automation in order to minimalize repetitive tasks. The final choice and control however rests firmly with the user. Risolto Platform offers custom communications for your clients, which include next-best-actions, different templates with a personalised tone-of voice. Risolto also executes these communications (after approval by the user).
It's possible to automate actions, such as a first reminder by e-mail followed by a text message with a payment link. Calls, personal e-mails and other communications that require a special touch are left to you or your team. This allows you to connect with your client on a more personal level, while gaining time & keeping your communications high quality.
Risolto also uses events to create time gain. These can be external or internal events.
Internal Events
Internal events are triggered from within the software itself. For examplee: Risolto notices a customer always pays on the day of the third reminder. The Platform will suggest sending the third reminder sooner, which will trigger an earlier payment.
External events
External events are triggered by information from outside the platform. Schools can use the end of the school year to send a payment reminder to parents for unpaid invoices. Restaurant owners have more funds available after a sunny weekend, and so assumably they'll pay quicker.
Read more about external events in this article of De Tijd: Risolto uses the weather to get invoices paid.
This intelligent automation & events are supported by a strong layer of artificial intelligence. The knowledge of our AI is nog only based on databases such as Graydon, but also gathers information from both our other clients and specifically: yours. Our AI learns on the level of your company and on the level of your clients.
AI will of course never replace your financial team, but can serve as a powerfull motor and supportive feature. This allows your team to achieve crucial time gain, avoids burdening them with repetitive tasks, so they can focus on their unique skillset.
