The Risolto algorithm divides the customers in your customer database into different categories, for each of which a tailor-made workflow is devised. This enables you to communicate in a way that is tailored to your customer, but also to ensure faster payment that requires less time and money. This way, your debtor management becomes faster and more efficient.
For the slow payers category, Risolto found that an SMS sent before the due date led to a payment before the first reminder for 35% of this target group.
By dividing your customers into different categories, you take more efficient action in following them up. Risolto Platform identifies your customers based on their payment behaviour, and adapts its communication so that you communicate with your customers as effectively as possible. Your finance team is thus strengthened in their accounts receivable management.
You no longer have to search by debtor for the most efficient workflow or which communication channels work better than others. Risolto Platform makes - if you wish - the exercise for you and your finance team.
This category was defined as customers who (usually) pay after the first reminder. Sending an SMS (with payment link) before the invoice due date led to 35% of the recipients paying within 4 days. This avoided further follow-up (such as sending a first reminder by letter or mail), resulted in faster payment & more efficient communication.
Because the target group was refined beforehand, and because the communication was focused on this specific group of debtors, this action was not only effective, but also avoided unnecessary costs.
Using data to gain insight into (payment) behaviour is nothing new. However, insight is useless if it does not lead to well-considered action. By linking action to insight, data really becomes valuable. Where the link between insight and action often has to be made by a human intermediary, Risolto offers itself as a user-friendly tool to more easily convert insight into action.
With our user-friendly tool, you quickly apply the data-driven insight. This way, your finance team makes the difference, and your company also saves time and money in your accounts receivable management.
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