Debtor management in figures
DSO of users reduced by 34%.
Risolto Platform managed to increase the DSO of
our users by 34%.
DSO as a benchmark
DSO (Days Sales Outstanding) represents the average number of days it takes a company to receive payment for an invoice for goods or services delivered. Traditionally, DSO is one of the main concerns of credit controllers, but nowadays sales departments are also often involved in this statistic. DSO determines, among other things, the cash flow and also says something about the customer portfolio.
CASE
DSO of Risolto users reduced by 34%.
Risolto Platform's efficiency and speed were validated by these figures. Our commitment to clear, targeted communication, whereby we appeal to your debtors to pay in the most focused way possible, clearly shows results.
How does this work?
Personal approach
We address debtors at a time and through a channel we know to be efficient.
Ease of payment
Each communication includes a low-threshold payment option, such as a quick payment link in an e-mail.
Digital
Each communication includes a low-threshold payment option, such as a quick payment link in an e-mail.
DSO & debtor management
Most debtors do not postpone paying an invoice out of bad faith. There is often a very concrete reason why these (often multiple) invoices remain unpaid. And once the invoice remains unpaid, it is often a slippery slope (certainly when there is a financial reason for the non-payment), whereby the threshold for payment becomes higher and higher. Entering into a timely dialogue with your customer helps prevent such situations and ensures that your customer feels supported rather than targeted.
Reasons for a high DSO
There are several possible explanations why your DSO is not as low as you would ideally like.
- Your customer cannot pay, forgets to pay or disputes an invoice.
- Your follow-up is not complete or fast enough, due to lack of time or resources.
- You are bound by slow billing periods because you deliver to big players.
What you have the most influence over, of course, is your own internal accounts receivable management. By using Risolto Platform, you can automate a large proportion of repetitive tasks. This gives your finance team more time to focus on their expertise, and they don't have to constantly send reminders, check payment plans or e-mail debtors, for example.
Risolto also proves its worth to your customers. Our reminders do not overwhelm your customers with admonishing messages, but speak your customer's language and motivate at the right time. Thanks to our payment plans, we provide options for those who need them.
Finally, Risolto also provides adequate guidance on invoice conditions and disputes, thanks to our experienced debt collection partners.
