The invoicing and reminder process consists of a whole series of actions and parameters that together shape the cost of your process. By intervening in various aspects of this process, Risolto succeeds in reducing costs quickly.
Depending on your current process, small adjustments can already have a significant impact on your costs, both in terms of external costs and time spent on labour. Optimising the digital/print ratio is an obvious first step. In addition, some of your team's existing tasks can perhaps easily be automated or redesigned (e.g. use of SMS instead of telephony). Finally, the correct layout of your print communication can also limit the further flow of actions. All these partial measures can together have a strong impact on your cost efficiency, without compromising customer satisfaction!
In most cases, that is not necessary at all! Risolto is a strong believer in an ambitious approach, but one where you hold the reins and where you quickly feel the benefits of the collaboration. We certainly look 'high level' at where you are today and where you want to go with your process, but we also look at where your greatest frustration lies and how we can tackle it straight away. This way, no one gets bogged down in a grand design that then comes to nothing. Moreover, you have the added advantage of being able to present results quickly to your management, who will then be all the more motivated to go along with your ambition for the company.
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